Terms & Conditions | Privacy Policy
1. Acceptance of Terms
By using Comfort Journey (the "Website"), you agree to these Terms & Conditions. If you disagree, do not use the Website.
2. Use of the Website
The Website provides travel services (e.g., tour packages, bookings, and itineraries).
Users must provide accurate and up-to-date information during registration, booking, or communication.
Unauthorized use of the Website (e.g., hacking, spamming, or misuse) is prohibited.
3. Intellectual Property
All content on the Website (text, images, logos, itineraries) is the property of Comfort Journey or its licensors.
You may not reproduce, distribute, or modify any content without prior written consent.
4. Liability
Comfort Journey is not liable for:
Delays, cancellations, or disruptions caused by third parties (e.g., airlines, hotels, or local authorities).
Errors in user-provided information (e.g., incorrect dates, contact details).
Acts of God, natural disasters, or political instability.
Maximum liability is limited to the fees paid for the service.
5. Payment & Cancellations
Full payment is required for confirmed bookings.
Cancellations must be notified in writing at least [X days] in advance. Refunds (if applicable) will be processed as per the package terms.
No refunds for no-shows or last-minute cancellations.
6. User Conduct
Users must not:
Post inappropriate, offensive, or illegal content.
Interfere with the Website’s functionality.
Use the Website for commercial purposes without permission.
7. Modifications
Comfort Journey reserves the right to:
Update these Terms & Conditions at any time (notices will be posted on the Website).
Modify or discontinue services without prior notice.
8. Governing Law
These Terms & Conditions are governed by the laws of [Your Country/Region].
9. Contact Us
For questions, contact us at [Your Email/Phone Number].
Privacy Policy
1. Information We Collect
We collect the following data to provide and improve our services:
Personal Information: Name, email, phone number, address, and payment details.
Booking Data: Travel dates, itineraries, preferences, and special requests.
Technical Data: IP address, browser type, and device information (for analytics).
Usage Data: Pages visited, features used, and interaction with the Website.
2. How We Use Your Data
To process bookings, manage payments, and send confirmation emails.
To personalize your experience (e.g., recommending tours based on preferences).
To improve Website functionality and security.
To comply with legal obligations (e.g., tax records, dispute resolution).
3. Data Sharing
We do not sell your data to third parties.
We may share data with:
Service providers (e.g., payment processors, hotel booking systems).
Authorities, if required by law.
Third-party services (e.g., Google Analytics) use cookies to analyze Website traffic.
4. Data Storage & Security
Your data is stored securely on servers located in [Country/Region].
We use encryption and secure payment gateways to protect sensitive information.
5. User Rights
You may:
Request access to or deletion of your data.
Opt out of marketing communications.
Correct inaccurate information.
Submit complaints to [Your Email/Phone Number].
6. Cookies & Tracking
We use cookies to enhance user experience (e.g., remembering login details).
You can disable cookies via your browser settings, but this may limit Website functionality.
7. Children’s Privacy
The Website is not intended for users under 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on the Website with a revised date.
9. Contact Us
For privacy-related inquiries, contact [Your Email/Phone Number].