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Terms & Conditions | Privacy Policy
1. Acceptance of Terms
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By using Comfort Journey (the "Website"), you agree to these Terms & Conditions. If you disagree, do not use the Website.
2. Use of the Website
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The Website provides travel services (e.g., tour packages, bookings, and itineraries).
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Users must provide accurate and up-to-date information during registration, booking, or communication.
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Unauthorized use of the Website (e.g., hacking, spamming, or misuse) is prohibited.
3. Intellectual Property
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All content on the Website (text, images, logos, itineraries) is the property of Comfort Journey or its licensors.
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You may not reproduce, distribute, or modify any content without prior written consent.
4. Liability
Comfort Journey is not liable for:
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Delays, cancellations, or disruptions caused by third parties (e.g., airlines, hotels, or local authorities).
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Errors in user-provided information (e.g., incorrect dates, contact details).
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Acts of God, natural disasters, or political instability.
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Maximum liability is limited to the fees paid for the service.
5. Payment & Cancellations
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Full payment is required for confirmed bookings.
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Cancellations must be notified in writing at least [X days] in advance. Refunds (if applicable) will be processed as per the package terms.
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No refunds for no-shows or last-minute cancellations.
6. User Conduct
Users must not:
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Post inappropriate, offensive, or illegal content.
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Interfere with the Website’s functionality.
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Use the Website for commercial purposes without permission.
7. Modifications
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Comfort Journey reserves the right to:
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Update these Terms & Conditions at any time (notices will be posted on the Website).
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Modify or discontinue services without prior notice.
8. Governing Law
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These Terms & Conditions are governed by the laws of [Your Country/Region].
9. Contact Us
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For questions, contact us at [Your Email/Phone Number].
Privacy Policy
1. Information We Collect
We collect the following data to provide and improve our services:
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Personal Information: Name, email, phone number, address, and payment details.
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Booking Data: Travel dates, itineraries, preferences, and special requests.
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Technical Data: IP address, browser type, and device information (for analytics).
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Usage Data: Pages visited, features used, and interaction with the Website.
2. How We Use Your Data
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To process bookings, manage payments, and send confirmation emails.
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To personalize your experience (e.g., recommending tours based on preferences).
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To improve Website functionality and security.
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To comply with legal obligations (e.g., tax records, dispute resolution).
3. Data Sharing
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We do not sell your data to third parties.
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We may share data with:
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Service providers (e.g., payment processors, hotel booking systems).
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Authorities, if required by law.
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Third-party services (e.g., Google Analytics) use cookies to analyze Website traffic.
4. Data Storage & Security
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Your data is stored securely on servers located in [Country/Region].
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We use encryption and secure payment gateways to protect sensitive information.
5. User Rights
You may:
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Request access to or deletion of your data.
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Opt out of marketing communications.
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Correct inaccurate information.
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Submit complaints to [Your Email/Phone Number].
6. Cookies & Tracking
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We use cookies to enhance user experience (e.g., remembering login details).
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You can disable cookies via your browser settings, but this may limit Website functionality.
7. Children’s Privacy
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The Website is not intended for users under 18. We do not knowingly collect data from minors.
8. Changes to This Policy
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We may update this Privacy Policy. Changes will be posted on the Website with a revised date.
9. Contact Us
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For privacy-related inquiries, contact [Your Email/Phone Number].